
Buy Now Ship Later
When placing an order with us, you can easily inform us of the delivery date you'd like your package to be delivered by. All you have to do is fill in the Order Receive By Date field when you checkout your order on our website.
We will do our best to attend to your needs, as long they are possible. If for any reason we don't expect to be able to attend to your needs, we will call you and write you back before processing your order.
Feel free to write us at
customerService@patchi.us or call us at 1-800-998-0605 for further information.
Greeting Cards
When you include a greeting message, your orders include high grade, designed and color coordinated greeting cards free of charge to our customers.
How We Ship Our Chocolates
Depending on numerous factors, Patchi.us ships packages via either FedEx, UPS or the U.S. Postal Service. There are two factors that determine the shipping charges on orders. First, shipping charges increment as the weight of your order increases. Secondly, the shipping charge formula is scaled based upon the distance between our warehouse location and the destination address. We have set our rates to approximate the rates charged to us by our delivery service providers. We do not ship to PO Box addresses.
Our packaging system combines a reusable, seamless, molded polystyrene cooler chest with a non-toxic refrigerant gel pack. Your chocolates are temperature controlled within the confines of the polystyrene, which itself is encased in an outer cardboard shipper. To further contain temperature escalation, we fill the remaining areas with void fill to minimize the amount of air circulating within the system. In the winter months, we may utilize a less robust system for the cooler states.
We look forward to shipping your next package of our gourmet and fine products. Meanwhile, if you need further assistance, do not hesitate to contact us.
The Patchi.us Team